What is the contact validation policy?

All domain registrars must comply with the rules and procedures established by ICANN, the governing body for domain names. The contact validation policy ensures that the contact details associated with your domain name are accurate and up to date. As part of this policy, we are required to send you a contact validation email each year to confirm your details. Additionally, we will send you a validation email whenever you modify your contact information, as confirmation.

Please click to following link to find out what to do with a contact validation email: 

What should I do when I receive a contact validation email?

What does the contact validation email look like?

From: support@moreweb.nz

Subject: Urgent Domain Validation Needed

Hello [customer name],

Important: You have registered the domain names listed below with Moreweb, and you are required to validate your contact details. Failure to complete this validation may result in the suspension of your account and any associated domain names.

Why am I being asked to validate my contact details?

ICANN, the governing body for domain names, requires that the contact details provided during domain name registration be validated at least once per year. To validate your email address, please click the link below:

[LINK_VALIDATE MY EMAIL ADDRESS]

Alternatively, please visit [LINK_XXXXXXXX]

The following domain names are registered to this email address:

###DOMAIN_NAME###
###DOMAIN_NAME###
###DOMAIN_NAME###

For more information about the contact validation policy, refer to this support article.

Best wishes,
The Moreweb Team
support@moreweb.nz
moreweb.nz

Please note: Moreweb will never ask for your username or password in an email.