How to use my email address on my iPhone or iPad?

Please follow the below steps to setup and use your email address on your iPhone or iPad:

Incoming Mail Servers:

IMAP: imap.openxchange.eu
POP: pop.openxchange.eu

Outgoing Mail Server (SMTP):

SMTP: smtp.openxchange.eu

Note: The outgoing mail server (SMTP) requires authentication using the same credentials as the incoming server.

IMPORTANT: We recommend using the following ports and encryption methods to connect to the mail servers:

• POP: 995 SSL
• IMAP: 993 SSL
• SMTP: 587 TLS or STARTTLS

TLS/SSL versions 1.0 and 1.1 for POP, IMAP, and SMTP are no longer supported by the Open-Xchange mail service. Please use an email client that supports TLS/SSL v1.2 or later, such as Outlook 2016, MacMail on macOS 10.11, Windows 10 Mail, Android 5, or iOS 9 and above.

Webmail Access:
https://www.openxchange.eu/appsuite

Step 1

Go to Settings > Mail > Accounts click on Add account

Step 2

It is important to select the option Other

Step 3

Click on Add Mail Account

Step 4

Fill in Name, Email, Password and Description.

Step 5

Make sure IMAP is selected and fill in all fields with the provided details.

Step 6

Check that Mail is activated and click Save to verify and setup the account.

Step 7

Once setup, check that the security settings have been set correctly. Click on your email account.

Step 8

Click on SMTP to check the settings and after that continue with Advanced.

Step 9

After clicking on SMTP, click on smtp.openxchange.eu.

Step 10

Check the following and click Done. 

- Use SSL is activated
- Authentication method is Password
- Server port is 587

Step 11

Now click on Advanced and check that:

- Use SSL is activated
- Authentication method is Password
- Server port is 993

Step 12

Completed, your new email address sis properly setup.